We ask that you please reschedule or cancel at least 3 days before the beginning of your appointment.

Deposit is Non-refundable and can only be used to reschedule for one time. Please ensure that any rescheduling is done at least 3 days to your appointment time. Failure to attend without notice, last minute rescheduling that’s past the 3 days mark or last-minute cancellations will result in the forfeiture of your deposit. When you reschedule, your initial deposit will be applied to the new appointment. However, if another rescheduling is necessary after your first rescheduled appointment, a new deposit will be required to secure that appointment. By moving forward with booking, this means you read and understand and agree with the booking policies and non-refundable deposit policy.

All appointments requires: • A Non-refundable Deposit that will go into your service. Deposit will be taken out upon booking. 1. Makeup Services (50% of the service) 2. Brow Service / Lash Service (50% of service) 3. Facial Treatments /Body Treatments (35% of the service) 4. Wax (50% of service price) 5. One on One training (50% of service price)

CLIENT'S RESPONSIBILTY l (Ery Eastman at Glam Haven by Ery) am not responsible for reminding clients to review my booking policies, as my schedule can be quite busy. It is the clients responsibility to thoroughly read each policy. My policies can be found in the following locations: Pinned to the top of both my Instagram and TikTok profiles. Located at the bottom of my booking website under
"Booking Policies." At the conclusion of the booking confirmation process on my online booking website. Clients must check the box indicating they have read and understood my policies before proceeding to the next step. I cannot be held accountable for clients who do not take the time to read these thoroughly. A confirmation link is sent to every client, which also includes the policies at the bottom. DEPOSIT You forfeit your deposit for any of these reasons - During ANY Cancellations - No Show - During any Last Minute - Rescheduling that's past the 72 hour mark -If you had already rescheduled your first appointment and can't make your second appointment, this means you forfeit your first deposit and a new deposit will be required to book your next appointment. If you sent in your deposit through Zelle or Cash App and didn't book through my website. These Policies still applies.

CANCELLATION For ANY CANCELLATIONS - you forfeit your deposit. If you contact me to cancel your appointment, l will no longer remind clients about my policies. I will simply proceed with the cancellation because my schedule is becoming too busy to sit here and explain my policies repeatedly to clients who should have read them before booking and upon booking.

RESCHEDULING All Client get a ONE TIME reschedule. To be able to reschedule your appointment and move your deposit over to this second appointment, it Must be done no later than the 72 hours mark. You can reschedule by texting me at (559)579-2516 or through the same text you received your confirmation for your appointment.

LATE FEES All clients have a 10-minute grace period from the scheduled start time. After the 10-minute mark, a $20.00 Late Fee will be added to your service. If there are no subsequent clients and you arrive 20 minutes late or more, the late fee will increase to $40.00 or more depending on your arrival time. In most cases, your appointment may be canceled if I have back-to-back clients. This means you will forfeit your deposit, or your card on file will be charged.

REBOOKING If you utilized my booking website to schedule your appointment and wish to book your next appointment at the end of your session, the card on file will be used for the Non-refundable deposit for that next appointment unless you request other payments like Zelle or CashApp. If you booked through Zelle or Cash App and would like to rebook at the end of your session, you may either pay upfront or submit your deposit via Zelle or Cash App. Please note that you will have 12 hours to send your deposit; otherwise, your appointment will be canceled and made available to other clients. Remember, without your non-refundable deposit-your date and time cannot be reserved. No deposit means no reservation of date or time. BRINGING IN ANOTHER PERSON Clients are more than welcome to bring someone with them. I just ask the clients to not get loud as I do share rooms next to other providers. No walking around my room and browsing as I work because I need to focus as I start each session and this can distract me from working.

CARD FEE If you choose to pay through card tap pay, there will be afee. Square has changed their card fee twice so I won't be putting the set fee on here just incase they change again. Card Fee may be 2% to 3.5% or even more depending on the changes they make throughout time.

RIGHTS TO REFUSE SERVICE For the safety, comfort and well-being of Glam Haven by Ery, I reserve the right to refuse or discontinue services to any individual. Whose behavior is disruptive, threatening or abusive. This includes, but is not limited to verbal harassment, intoxication, or any conduct that compromises a peaceful and respectful environment. Additionally, I reserve the right to refuse or discontinue services to any individual who does not adhere to established policies or whose actions conflict with the values and standards upheld at Glam Haven by Ery As a faith based business, Glam Haven by Ery is committed to operating with integrity, respect and care. This policy exist to protect the environment, the service experience and dignity of everyone and involved.